HVAC Dispatcher

Mesa, AZ

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HVAC Dispatcher

Location:

  • Mesa, AZ

Pay:

  • Earn $44K - $62K per year (includes commissions & bonus)

Hours:

 

  • Full-Time 

  • 8-hour shift with overtime when needed. Some weekends on-call duties remotely.

Benefits:

  • Commission and year-end bonuses

  • Health Insurance

  • Paid Time Off

  • Dental Insurance

  • 401k 

  • Vision Insurance

  • Life Insurance

  • 401k

  • Retirement Plan

  • Employee discount


Required Knowledge, Abilities, and Skills:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal

Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking.

Summary: 

As a dispatcher, your job first and foremost is to maximize revenue. You will organize and routethe field staff to cut down on drive time and increase opportunity. You are the point of contact forour field staff with the office, the customer, and the management team. You have an incrediblyimportant role of making sure both the customer and our field staff have an amazing experiencewith our company. It is a fast-paced, high-energy job that asks you to think outside the box andrequires constant problem-solving. If you enjoy helping people and love to think on your feet, this well-paid and important role might be a good fit for you. 

Essential Duties & Responsibilities:

  • Deliver a Wow Customer Service

  • Customer Service- Inbound and Outbound Call Taking (50-100 calls/day)

  • Outbound dialing between downtime (for Recurring Services)

  • 35 calls scheduled per day

  • Maintenance Agreement renewals

  • Take payments & update billing information

  • Log tasks appropriately

  • Understanding of the dispatch board

  • Cancels, changes, reschedules, & refunds

  • Assist with Account/Invoice related questions

  • Pursue growth and learning

  • General admin

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HVAC Dispatcher

Location:

  • Mesa, AZ

Pay:

  • Earn $44K - $62K per year (includes commissions & bonus)

Hours:

 

  • Full-Time 

  • 8-hour shift with overtime when needed. Some weekends on-call duties remotely.

Benefits:

  • Commission and year-end bonuses

  • Health Insurance

  • Paid Time Off

  • Dental Insurance

  • 401k 

  • Vision Insurance

  • Life Insurance

  • 401k

  • Retirement Plan

  • Employee discount


Required Knowledge, Abilities, and Skills:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal

Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking.

Summary: 

As a dispatcher, your job first and foremost is to maximize revenue. You will organize and routethe field staff to cut down on drive time and increase opportunity. You are the point of contact forour field staff with the office, the customer, and the management team. You have an incrediblyimportant role of making sure both the customer and our field staff have an amazing experiencewith our company. It is a fast-paced, high-energy job that asks you to think outside the box andrequires constant problem-solving. If you enjoy helping people and love to think on your feet, this well-paid and important role might be a good fit for you. 

Essential Duties & Responsibilities:

  • Deliver a Wow Customer Service

  • Customer Service- Inbound and Outbound Call Taking (50-100 calls/day)

  • Outbound dialing between downtime (for Recurring Services)

  • 35 calls scheduled per day

  • Maintenance Agreement renewals

  • Take payments & update billing information

  • Log tasks appropriately

  • Understanding of the dispatch board

  • Cancels, changes, reschedules, & refunds

  • Assist with Account/Invoice related questions

  • Pursue growth and learning

  • General admin

ABOUT

Aristotle Air

At Aristotle Air we empower our employees to develop their skills and advance in their careers. It’s our philosophy, along with our uncompromising commitment to customer satisfaction that has made Aristotle Air a success, and a great place to work.

ABOUT

Aristotle Air

At Aristotle Air we empower our employees to develop their skills and advance in their careers. It’s our philosophy, along with our uncompromising commitment to customer satisfaction that has made Aristotle Air a success, and a great place to work.

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